More Than Just a Business: A Personal Commitment to Your Property
When you choose a contractor for your home’s exterior, you aren’t just buying a service; you are entering a partnership. At Urban Landworks, we pride ourselves on being an owner-operated business. This structure is the heartbeat of our company, ensuring that our leadership is personally invested in every project we undertake. Whether we are performing a simple Lawn Restoration or managing a complex Swimming Pool Installation, the quality of work is a direct reflection of our family-oriented values and local roots.
Direct Access to Decision-Makers
In the world of large national franchises, customers often feel like just another number in a corporate database. At Urban Landworks, we’ve intentionally avoided that path. Being owner-operated means you have direct access to decision-makers like Mike Bollinger, who founded the company in 2003 and remains a hands-on partner today. This direct line of communication ensures that your vision is never lost in translation between sales reps and field crews.
The benefits of this structure include:
- Personal Accountability: If a question arises on-site, the owner is involved in the solution.
- Consistency in Standards: Our elite Landscape Design and construction benchmarks are enforced by the very people who built the company’s reputation.
- Tailored Solutions: We have the flexibility to adapt to your property’s unique needs without waiting for “corporate approval.”
The Passion of Local Expertise
There is a certain passion that comes with 23 years of experience in the Twin Cities. Our owner-operated model allows us to replicate high-end results with a level of precision and local knowledge that larger franchises simply cannot replicate. We understand the specific soil conditions in Bloomington and the freeze-thaw cycles that impact our Hardscaping. When the owner’s name is tied to the work, every Paver Patio and Retaining Wall is built to be a permanent, prideful fixture of your home.
Frequently Asked Questions
Does an owner-operated business mean the owner is on every job site?
While our owner, Mike Bollinger, cannot be on every site simultaneously, he remains a hands-on partner who oversees all operations and is personally involved in the Landscape Design and final quality checks for our projects.
How does this model improve project timelines?
Because you have direct access to decision-makers, we can resolve issues and approve design changes much faster than a franchise that requires multiple layers of management approval, keeping your Swimming Pool or patio build on track.
Why is accountability higher in an owner-operated firm?
Our reputation in the Bloomington and Twin Cities community is our most valuable asset. When the leadership is local and personally invested, there is a much higher drive to ensure every client is satisfied and every Boulder Wall is built to last.
Experience the Accountability of an Owner-Operated Partner
When you invest in major property upgrades, you shouldn’t have to navigate corporate red tape or deal with shifting points of contact. By choosing a locally rooted, owner-operated firm like Urban Landworks, you secure an unbreakable line of communication and a guarantee that your project is personally reviewed by company leadership. Mike Bollinger and our close-knit team treat your landscape as a reflection of our own name, bringing 20+ years of Twin Cities precision directly to your front yard.
Contact Urban Landworks today to schedule your site assessment and experience the unmatched difference of a truly invested local partner!